Shipping policy
Shipping Policy:
1. **Order Processing:**
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment.
2. **Shipping Methods:**
- We offer standard and expedited shipping options.
- Delivery times may vary based on the shipping method selected and the destination.
3. **Shipping Rates:**
- Shipping rates are calculated based on the weight of the package and the destination.
- Customers can view the shipping costs during the checkout process before finalizing their order.
4. **Domestic and International Shipping:**
- We provide both domestic and international shipping services.
- International customers are responsible for any customs, duties, or taxes imposed by their respective countries.
5. **Order Tracking:**
- Once your order has been shipped, a tracking number will be provided via email.
- Customers can track the status of their shipment through our website or the designated courier's tracking system.
6. **Shipping Delays:**
- While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may cause delays.
- We appreciate your understanding and patience in such situations.
7. **Lost or Damaged Items:**
- We are not responsible for lost or damaged items during transit.
- Please contact the shipping carrier directly to file a claim for any lost or damaged shipments.
8. **Address Accuracy:**
- Customers are responsible for providing accurate shipping information.
- We are not liable for any delays or additional costs incurred due to incorrect address details.
9. **Returns Due to Non-Delivery:**
- If a package is returned to us due to non-delivery, the customer will be responsible for any additional shipping charges.
10. **Contact Information:**
- For any inquiries or concerns regarding shipping, please contact our customer service at ride@yearzeromoto.com
This shipping policy is subject to change without notice. Please review it periodically for any updates.